About Gravity IT

I was annoyed at myself that I hadn’t upgraded my monitor years ago, because it’s like seeing my designs properly for the first time!

I’m genuinely blown away by the difference it makes, especially reducing eye strain for someone who uses a computer all day every day.

With our old provider, my biggest fear was that if there was an issue, no one would come to fix things on the spot. We were trying to Google solutions ourselves. Now we have Managed IT with Gravity, we love having someone available. They’re always responsive, and no complaints go unanswered. It’s a breath of fresh air having a new IT company give us peace of mind that we’re protected.

I’ve seen a big improvement in our operational processes and efficiency since we partnered with Gravity IT. When we call Gravity, the team are always happy to listen and support us until the issue is resolved. Nothing is ever an issue for them and it’s like talking with a friend. Choosing Gravity as your IT company will honestly be the best professional partnership you make. The Gravity team know my IT knowledge isn’t fantastic, but they speak to me in language I understand.

There are five people in our office. Everyone relies heavily on access to their computers and a number of different software packages. Nothing ever seems a problem for Gravity IT. They get back to us, they’re professional and they know what they’re doing. With our Managed IT package, we can call Gravity IT once in a month or 127 times a month. When we call, we know they’ll make it right.

Our company has grown from four to 40 people and our IT system has seamlessly grown with us.

We now have a long-term IT solution that’s given our business and the people we serve a bright future.

There are certain things you can do yourself in business, but IT is NOT one of those things! It’s not the best use of my time, and I wanted someone else to deal with it efficiently. Glenn is always receptive, asking how he can help, and has been really positive to deal with.

As a start-up business, I was lucky to have a staff member with some IT knowledge so we had a patchwork of cheap or free tech ‘solutions’, but inevitably, the cracks began to show. As the business grew, I needed a more efficient, robust system. Glenn was just really helpful. He didn’t make me feel bad for the fact that my existing tech was so basic, he just put the new systems into place and made it easy for me and my team.

Gravity IT was prompt and able to help us with an urgent matter. We would have not been able to continue working throughout the day without their assistance. We use Gravity IT for all our IT needs including hardware, software and support. Thank you for always providing such a reliable service for our business.

With our old provider, the internet dropped out all the time. We reported the problem to them ten times, but they didn’t do anything. Not only did we have poor internet, the process of getting help was terrible. Since we switched to Gravity IT, there’s been zero dropouts and no hassles at all. I never go to work now wondering if the internet is working, it’s just a given that it will be.

When we made the switch to Gravity IT, Glenn came into our office, reviewed our IT setup and then went straight to work restructuring and streamlining our IT systems. We’ve never looked back and we haven’t had a single data breach since working with Gravity IT.

Gravity IT are exactly what WHO Printing is looking for in IT management. With a proactive approach they deliver everything from application support through to hardware and backup solutions. No request is too big or small, at the same time adhering to any budget or time constraints. WHO and Gravity are a team built on trust, allowing us to do what we do best… printing!

Glenn and crew at Gravity are so far the best IT crew we have had with our business, from support to new hardware, their approach is friendly and professional. Something that is always fantastic to have is people who are easy to talk to and Gravity have that in spades! Finding the right IT support is not always easy, but we have had great success with these guys.

Since having Gravity come on board, we’ve seen remarkable improvements with our overall IT functionality. The Gravity team inherited a lots of problems our previous provider was unable to resolve. Their professional response to management and resolving our problems was a breeze and eased any anxiety we had about making the change. No questions or issue- big or small- is ever a hassle. They always provide an outstanding service.

Having a landline is still a very important way for our clients to get in contact. We can put the call on hold and divert it to staff, whether they’re sitting at their desk in the next room or working from home.

Our whole team knows that Gravity IT are just a phone call away. Anything we need, small problem or big, they fix it.