About Gravity IT

Gravity IT Solutions is owned and run by IT guru Glenn Chapman. With a hand-picked team of experienced technicians, Gravity IT Solutions works with businesses across Newcastle, Lake Macquarie and the Hunter region to implement strong IT systems and increase productivity.

“After working for different providers, I saw a gap in the market for an IT company that would build trust with their clients and truly focus on their needs.”

My aim was to establish a business based on solid relationships and work with people for their long-term benefit.

Underpinning everything was my desire to provide a high level of customer service backed with honesty, integrity and trust, even if it impacted our bottom line.

Whatever your needs, we’re committed to providing the kind of IT support and customer service you used to only dream about.

I look forward to learning more about your business and how we can help you achieve IT nirvana.

 

– Glenn Chapman
Managing Director & Owner

Our staff go above and beyond our clients’ expectations and they use everyday language.

You know those stereotypical IT types? We don’t employ them.

Our team is made up of knowledgeable, personable IT technicians that enjoy working with people to sort out their IT issues. We understand that not everyone is an IT expert, so we’ll talk you through whatever issue you’re facing in a way that’s easy to understand.

Our staff are critical to our success because they take care of our most valuable assets, our clients. We’ve worked hard to build a positive team culture and a supportive environment where our staff can grow and where they are set for success.

Call us crazy, but we think you should like your IT department. They take care of you and your business, right?

Yes, we’ll iron out your IT hassles, keep your documents secure and sort out the cloud glitches, but we’re more than that.

Instead of waiting for problems to arise and set your office manager’s stress levels soaring, we take a proactive approach that means less downtime and more productivity.

When was the last time you checked you have backups in place? Have you considered the consequences for your business if you lost data or even worse, your intellectual property?

It’s okay. We’ll take care of it for you.

We know that when your IT systems are functioning as they should, your business’s productivity and profitability are on the up. We’d love to find out how we can make that happen for your business.

Glenn, Elinor, James, Bain, Bryce and Will
Gravity IT Solutions

Let us deal with any IT stress and frustration, so you can focus on your business.

Imagine if you could avoid your IT issues.

Since 2014, Glenn and his select team of IT experts have been working with small to medium businesses across Newcastle, Lake Macquarie, the Hunter region and throughout Australia.

We take a multi-layered, proactive approach that means our clients avoid problems before they happen.

What to expect when you work with us

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Integrity
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Honesty
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Responsiveness
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Down to earth solutions
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Service that exceeds expectations

Our Services

Microsoft 365
Business Continuity
Hardware & Software
Managed Backup
Managed IT

Office

1/17 Arnott Street
Edgeworth, NSW

Hours

M-F: 8.30am - 5pm
S-S: Closed

© Gravity IT Solutions 2021. All Rights Reserved.