Services
Business Phones & VOIP Systems
Get your first month FREE!
On average our clients save 32% when they switch their business phones & VOIP system across to Gravity IT. Speak to a phone expert TODAY, find out how much you can save and get your first month free.
How does it work?
Choose the option that works best for you, whether you’re at a desk, working remotely or on the go.
Cloud-based
App
Handsets
Headsets
Desktop
What’s the process to switch?
You want it to be easy, right? Here’s what we do.
Show us your most recent phone bill.
We'll review & estimate your savings.
Happy to go ahead? Sign a Port Authority Form.
We work with you to design your new set up.
Book a changeover time & date to minimise business disruption.
How much does it cost?
Leveraging the power of the internet to make and receive calls saves you money.
If we can’t save you money, we’ll tell you
Businesses want to minimise costs. That’s why we review your current phone bill first. If our phone and VOIP options won’t reduce your bottom line or improve your efficiency, we’ll advise you NOT to make the change.
Monthly packages
The best way to get a fully itemised quote is to speak to one of our phone experts today.
From phone chaos to streamlined communication
‘It was bad enough that our previous phone guy didn’t provide any support. But when his company suddenly went into liquidation…
Overnight, our phones stopped working’.
And then they lost access to the business phone number they’d had for 13 years.
Here’s how we helped AJ Dorse Accounting recover from total phone system failure.
VoIP (Voice Over Internet Protocol) saves your business money by using the internet to make and receive phone calls.
Reliable communication is vital for business. Collaboration has always been important but as we evolve to a hybrid, more flexible working world, staying connected is even more crucial.
Better collaboration for teams
Your employees need to be able to work as if they are in the same room, without delays or interference. Smart phone and VOIP systems support flexibility across distributed teams and increase efficiency in busy bricks and mortar businesses.
Offer your staff mutlipe ways to connect and work together for ultimate productivity.
Say goodbye to the call centre queue
If you need help, just call us and speak to a human who actually knows what they’re talking about. Forget trying to solve issues yourself with a Chat Bot, FAQS or DIY guides. You get all the benefits of industry-leading technology with the added bonus of support from local phone specialists.
Industry-level infrastructure
Our phones and VOIP solutions use the same technology as the big telcos, with support from local engineers.
Best-in-class support
When you call, we answer. No ifs, buts or endless on-hold music.
Don’t get stuck on hold
Get integrated phone and IT support from the experts.
Flexible work benefits
Stay connected to clients & customers
Streamline collaboration
Enhance productivity & accountability
Hybrid, remote or flexible work
Scalability to suit your business needs
Phone/VOIP solutions:
UCXpress
Microsoft Teams Calling
BroadWorks
Work anytime, anywhere, on any device.
Use the app on mobile or desktop
Compatible with many phone providers
Ideal for a distributed workforce or flexible work
Protect employees personal phone numbers
Frequently Asked Phone & VOIP Questions
What is VOIP?
VoIP (Voice Over Internet Protocol) allows you to make and receive calls using the internet instead of using traditional phone lines. This means lower costs, better call quality, and the flexibility to work from anywhere.
Will a VOIP solution save me money?
On average, our clients save 32% per month when they switch to our VoIP solutions. We’ll review your current phone bill and give you an estimate of how much you could save. And if you’re on a sweet deal and we can’t save you any money, we’ll let you know that, too.
What's the process to switch to a new phone system?
We make it simple and support you every step of the way:
- Show us your latest phone bill.
- We’ll review it and estimate your savings.
- If you’re ready to go ahead, we’ll ask you to sign a Port Authority Form.
- We’ll work with you to design your new setup.
- Schedule a changeover time and date that minimises disruption to your business.
- You can call or email us for local expert help at any stage.
What does it cost to switch to VOIP?
Switching to VoIP is often more cost-effective than traditional phone lines. We review your current setup first, and if we can’t save you money, we’ll tell you upfront. Monthly packages are available, and our phone experts will provide a detailed quote.
What equipment do I need for VOIP?
You can choose what works best for you—whether it’s cloud-based systems, mobile apps, handsets, or headsets. Our solutions are designed to fit the way your business works, whether you’re at a desk, working remotely, or on the go.
How reliable is VOIP for business communication?
VoIP is highly reliable and we use the same industry-level infrastructure as the big telcos, with the BIG difference being we deliver local support. Whether you’re in an office or working remotely, you can count on clear, uninterrupted communication.
Can I keep my existing phone number?
Yes, you can keep your existing phone number when you switch to VoIP. We handle the transfer process to ensure minimal disruption to your business.
What if I need help after switching?
If you need help, just give us a call. You’ll speak directly with a local phone expert—no long hold times, no chatbots. We’re here to support you with best-in-class customer service.
Is VOIP suitable for a hybrid or remote setup?
Absolutely. VoIP is ideal for hybrid and remote work environments, offering you and your staff the flexibility to work from anywhere, on any device. It also helps protect employees’ personal phone numbers while maintaining business continuity.
How do I get started with VoIP?
Getting started is easy. Book a call to speak with one of our phone experts today to explore the best options for your business, and see how much you can save.
Can I still use a handset?
Yes! Our phone and VOIP solutions can work with handsets, headsets, or apps on your desktop or mobile so you can work YOUR way.
Flexible pay-as-you-go rates or cost-effective fixed price bundles.
You should know, like and trust your IT team.
Since 2014, Glenn and his select team of IT experts have been working with small to medium businesses across Australia.
We take a multi-layered, proactive approach that means our clients avoid problems before they happen.
What to expect when you work with us
Integrity
Honesty
Responsiveness
Practical, real-world solutions
Service that exceeds expectations
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