Gravity IT- Your Local Dubbo IT Experts
You should know, like and trust your IT team
Technology is vital in business, but it can be complex. Slow-running computers, cyber threats and unreliable systems cost you money, time and peace of mind.
At Gravity IT, we make technology simple, secure and stress-free. With local IT technicians in Dubbo and the support of an Australian-based team, we keep your business running smoothly so you can focus on what matters.
Dubbo Office
83 Wingewarra Street, Dubbo NSW 2830
OUR WORK PROCESS
3-Steps to Better IT
Let’s Talk
We’ll have a chat about your business and what’s causing your IT stress. No technical jargon, no pressure.
A Customised IT Plan
We’ll develop an IT plan that gives you the right IT support and expert advice for your business.
Work in your Genius Zone
We’ll take care of your IT system so you can focus on running your business, instead of trouble-shooting tech stress.
The Services We Do Best
We handle everything from day-to-day IT support to cyber security and Microsoft 365, so you don’t have to worry about your technology.
Managed IT
You just want your IT to work. From helpdesk support to monitoring and management, we’ll keep your business secure and running smoothly, without the technical headaches.
Cyber Security
It’s essential to protect your business from online threats. We create multiple layers of protection, active monitoring and we can even train your staff to keep your data safe.
Microsoft 365
Imagine your team being able to collaborate efficiently and work securely from anywhere. We set up, migrate and manage Microsoft 365 to make business as usual easy.
Business Continuity & Backups
Are you prepared to survive a catastrophe? Prevent downtime with a Business Continuity Plan and regularly tested backups that work.
Hardware & Software
When it’s time for new tech, it makes sense to invest in the right gear for the job. We deliver and install to Dubbo and western NSW to make life simple.
Phones & VOIP
Call from your office number, wherever you are. Get integrated phone and IT support that stops the blame game and saves you money.
TESTIMONIALS
What our clients say
Businesses across Australia trust us to deliver reliable IT support every day so they can focus on their area of genius. This is what they say about working with us.
Jennifer Aubrey
I was annoyed at myself that I hadn’t upgraded my monitor years ago, because it’s like seeing my designs properly for the first time!
I’m genuinely blown away by the difference it makes, especially reducing eye strain for someone who uses a computer all day every day.
Nicole Cleggett
With our old provider, my biggest fear was that if there was an issue, no one would come to fix things on the spot. We were trying to Google solutions ourselves. Now we have Managed IT with Gravity, we love having someone available. They’re always responsive, and no complaints go unanswered. It’s a breath of fresh air having a new IT company give us peace of mind that we’re protected.
Melinda Boyd
I’ve seen a big improvement in our operational processes and efficiency since we partnered with Gravity IT. When we call Gravity, the team are always happy to listen and support us until the issue is resolved. Nothing is ever an issue for them and it’s like talking with a friend. Choosing Gravity as your IT company will honestly be the best professional partnership you make. The Gravity team know my IT knowledge isn’t fantastic, but they speak to me in language I understand.
Tim Gleeson
There are five people in our office. Everyone relies heavily on access to their computers and a number of different software packages. Nothing ever seems a problem for Gravity IT. They get back to us, they’re professional and they know what they’re doing. With our Managed IT package, we can call Gravity IT once in a month or 127 times a month. When we call, we know they’ll make it right.
Natalie Williamson
Our company has grown from four to 40 people and our IT system has seamlessly grown with us.
We now have a long-term IT solution that’s given our business and the people we serve a bright future.
Jasmine Allanson
There are certain things you can do yourself in business, but IT is NOT one of those things! It’s not the best use of my time, and I wanted someone else to deal with it efficiently. Glenn is always receptive, asking how he can help, and has been really positive to deal with.
Inspire Ability
Jodie McEwen
As a start-up business, I was lucky to have a staff member with some IT knowledge so we had a patchwork of cheap or free tech ‘solutions’, but inevitably, the cracks began to show. As the business grew, I needed a more efficient, robust system. Glenn was just really helpful. He didn’t make me feel bad for the fact that my existing tech was so basic, he just put the new systems into place and made it easy for me and my team.
Kelly Nee
Gravity IT was prompt and able to help us with an urgent matter. We would have not been able to continue working throughout the day without their assistance. We use Gravity IT for all our IT needs including hardware, software and support. Thank you for always providing such a reliable service for our business.
Ian Edwards
With our old provider, the internet dropped out all the time. We reported the problem to them ten times, but they didn’t do anything. Not only did we have poor internet, the process of getting help was terrible. Since we switched to Gravity IT, there’s been zero dropouts and no hassles at all. I never go to work now wondering if the internet is working, it’s just a given that it will be.
Larissa Mould
When we made the switch to Gravity IT, Glenn came into our office, reviewed our IT setup and then went straight to work restructuring and streamlining our IT systems. We’ve never looked back and we haven’t had a single data breach since working with Gravity IT.
Daniel Ogle
Gravity IT are exactly what WHO Printing is looking for in IT management. With a proactive approach they deliver everything from application support through to hardware and backup solutions. No request is too big or small, at the same time adhering to any budget or time constraints. WHO and Gravity are a team built on trust, allowing us to do what we do best… printing!
Alex Glendenning
Glenn and crew at Gravity are so far the best IT crew we have had with our business, from support to new hardware, their approach is friendly and professional. Something that is always fantastic to have is people who are easy to talk to and Gravity have that in spades! Finding the right IT support is not always easy, but we have had great success with these guys.
Emily Maxwell
Since having Gravity come on board, we’ve seen remarkable improvements with our overall IT functionality. The Gravity team inherited a lots of problems our previous provider was unable to resolve. Their professional response to management and resolving our problems was a breeze and eased any anxiety we had about making the change. No questions or issue- big or small- is ever a hassle. They always provide an outstanding service.
Ashley Dorse
Having a landline is still a very important way for our clients to get in contact. We can put the call on hold and divert it to staff, whether they’re sitting at their desk in the next room or working from home.
Our whole team knows that Gravity IT are just a phone call away. Anything we need, small problem or big, they fix it.
Emma Jolly
With our old phone system, we’d take a message and send emails but it could be hours before the message was received. On a building site, you need fast answers.
When it comes to phones, it just needs to be easy and do its job. And that’s what we’ve got with Gravity. We don’t have to think about it anymore.
WHY WORK WITH US
The Gravity IT Difference
100% employees based in Australia (always)
256 businesses helped
96% customer satisfaction score
1,056 tech endpoints managed
7 team members
22 seconds average call wait time
Dubbo IT experts, with national support
OUR TEAM
Meet the team who keeps your business online and productive.
You only get proactive, people-first IT solutions from IT experts who take the time to listen.
We know that strong relationships make for stronger IT, so take a moment to meet the technicians who provide the practical advice and support you need to win in business.
Ready to Feel Confident About Your IT?
You don’t need to settle for patchy wifi, slow-running computers and getting stuck on hold when you need support.
With Gravity IT, you work with local Adelaide IT technicians who answer the phone fast, speak everyday language and who genuinely care about your success.