Services
Managed IT
When you have Gravity IT as your outsourced IT department, you can say goodbye to IT stress.
If your business doesn’t employ an IT Specialist and you don’t have anyone in-house with a level of IT know-how, you need Managed IT.
We know you just need your IT to work. This is our flagship product that gives you and your staff peace of mind.
When your IT is functioning poorly or not at all, it affects your staff, your bottom line and your reputation.
Imagine if you were able to avoid that stress, frustration and loss of productivity.
That’s what you get with Managed IT. Management. Antivirus. Monitoring. Support. And more…
With flexible options available, find the Managed IT package that suits you.
As a business owner, you’re looking for…
We take a comprehensive approach to build a strong IT platform for your business. Don’t wait for problems to occur. Be proactive and find the Managed IT package that suits you.
Productivity
Protection
Profitability
Peace of mind
Proactive planning
Our Managed Service levels
Bronze |
Silver |
Gold |
|
Onsite Support |
Charged hourly | Charged hourly | Included |
Remote Support |
Charged hourly | Included | Included |
Active Monitoring |
✓ |
✓ |
✓ |
Premium Business Antivirus |
✓ |
✓ |
✓ |
Proactive Maintenance |
⨯ |
✓ |
✓ |
Comprehensive Monthly Report |
⨯ |
✓ |
✓ |
Quarterly IT Management Review |
⨯ |
✓ |
✓ |
Priority Support |
⨯ |
✓ |
✓ |
IT Management Responsibility |
⨯ |
✓ |
✓ |
We’ll sort the IT stress, so you can get back to work.
You should know, like and trust your IT team.
Since 2014, Glenn and his select team of IT experts have been working with small to medium businesses across Australia.
We take a multi-layered, proactive approach that means our clients avoid problems before they happen.
What to expect when you work with us
Integrity
Honesty
Responsiveness
Practical, real-world solutions
Service that exceeds expectations
Our Services