Managed IT
When you have Gravity IT as your outsourced IT department, you can say goodbye to IT stress.
If your business doesn’t employ an IT Specialist and you don’t have anyone in-house with a level of IT know-how, you need Managed IT.
We know you just need your IT to work. This is our flagship product that gives you and your staff peace of mind.
When your IT is functioning poorly or not at all, it affects your staff, your bottom line and your reputation.
Imagine if you were able to avoid that stress, frustration and loss of productivity.
That’s what you get with Managed IT. Management. Antivirus. Monitoring. Support. And more…
With flexible options available, find the Managed IT package that suits you.
As a business owner, you’re looking for…
We take a comprehensive approach to build a strong IT platform for your business. Don’t wait for problems to occur. Be proactive and find the Managed IT package that suits you.
Productivity
Protection
Profitability
Peace of mind
Proactive planning
Our Managed Service levels
Bronze |
Silver |
Gold |
|
Onsite Support |
Charged hourly | Charged hourly | Included |
Remote Support |
Charged hourly | Included | Included |
Management & Monitoring |
✓ |
✓ |
✓ |
Premium Business Antivirus |
✓ |
✓ |
✓ |
Proactive Maintenance |
⨯ |
✓ |
✓ |
Comprehensive Monthly Report |
⨯ |
✓ |
✓ |
Quarterly IT Management Meetings |
⨯ |
✓ |
✓ |
Service Level Agreement |
⨯ |
✓ |
✓ |
Let us deal with any IT stress and frustration, so you can focus on your business.
Imagine if you could avoid your IT issues.
Since 2014, Glenn and his select team of IT experts have been working with small to medium businesses across Newcastle, Lake Macquarie, the Hunter region and throughout Australia.
We take a multi-layered, proactive approach that means our clients avoid problems before they happen.
What to expect when you work with us
Integrity
Honesty
Responsiveness
Down to earth solutions
Service that exceeds expectations
Our Services
Microsoft 365
Business Continuity
Hardware & Software
Managed Backup
Managed IT
Office
1/17 Arnott Street
Edgeworth, NSW
Hours
M-F: 8.30am - 5pm
S-S: Closed
© Gravity IT Solutions 2021. All Rights Reserved.