A company that’s committed to minimising their impact on the environment, WHO are incredibly mindful of waste, including paper, press and pre-press chemicals and water use.
With a busy team of 20 that includes graphic designers, printers, binders, trimmers and all sorts of technical processes, WHO Printing needs their IT to work.
‘We weren’t happy with who we were with previously, so we got Glenn in and he ticked all the boxes’ says Managing Director, Daniel Ogle.
Gravity IT manage all our IT services.
They take care of networking support, third party suppliers, integration, backups and they give us valuable advice about updating machinery, hardware and software.
‘Gravity IT are the backbone of our IT infrastructure. They’re proactive and have everything we need running in the background. Everything just works,’ Daniel said.
WHO have a Managed Services package with Gravity IT, which means Gravity IT are on call for any IT issue.
‘A few weeks ago, our internet went down, and James had contacted our providers and fixed the problem before we even knew we had one!
‘As well as providing our hardware, Gravity IT are the technical link between us and our software providers by liaising with our software providers on our behalf.’
WHO have been attacked by hackers in the past.
Thankfully, Gravity IT made sure they were prepared for anything.
‘Glenn and his team got onto the problem straight away. They restored our backup systems, and we were quickly back up and running with minimal impact our productivity.
‘They gave us confidence in our secure and reliable backup system that’s keeping our company safe from serious cyber intrusions.’
And it’s not just Glenn who knows his stuff.
‘We’ve been working with Glenn for around six years now and we’ve seen each other’s teams grow. We work regularly with James these days and he’s always very responsive and works along in the background to get it all done.’
‘We know that we can trust the team at Gravity IT’.
Want to find out how a Managed Services plan can get you back to work sooner?
Give us a call on 4915 7487 and book a consultation.