A company that’s committed to minimising their impact on the environment, WHO are incredibly mindful of waste, including paper, press and pre-press chemicals and water use. With a busy team of 20 that includes graphic designers, printers, binders, trimmers and all sorts of technical processes, WHO Printing needs their IT to work.
‘We weren’t happy with who we were with previously, so we got Glenn in and he ticked all the boxes’ says Dione Darney.
Gravity IT manage all our IT services.
They take care of networking support, third party suppliers, integration, backups and they give us valuable advice about updating machinery, hardware and software.
‘One thing we really appreciate is that Gravity IT are mindful of the costs involved in running a business and they know we want to minimise costs. They are straight up about what’s urgent and needs to be done and what can wait. We love that they are honest.
WHO have a Managed Services package with Gravity IT, which means Gravity IT are on call for any IT issue.
‘Being on a Managed Services plan means we’re not worried about the cost of needing to get work done. It’s just done and taken care of’ says Dione.
‘Any IT support we need that we don’t have the skills or time to do, including, setting up new users, remote access or accessing emails on phones’.
WHO have been attacked by hackers in the past.
Thankfully, Gravity IT made sure they were prepared for anything.
‘Glenn and his team just came in and got us up and running within a few hours. We’re confident knowing we have secure, reliable backups in place so we can just get back to work’.
And it’s not just Glenn who knows his stuff.
‘When you sign up with the boss of an organisation, sometimes you hesitate to work with other staff members, but James is such a huge asset to the team. He has great knowledge of Macs and he’s incredibly tenacious if there’s an issue. He won’t let it rest until he’s done. We know that we can trust the team at Gravity IT’.
Want to find out how a Managed Services plan can get you back to work sooner?
Give us a call on 4915 7487 and book a consultation.
