Want to avoid your IT issues?
Down to Earth IT Solutions
We work with businesses in Newcastle and the Hunter Region to implement secure IT systems and increase productivity.
1/17 Arnott Street
M-F: 8.30am – 5pm
Expert IT support & advice, so you can get back to work. Learn more ⇢
Let us take away your IT stress and stop a poorly functioning IT system that’s holding you back. With Gravity IT as your outsourced IT department, you can implement a strong IT platform that supports your business and releases your full potential.
Say goodbye to IT stress. Choose the Managed IT package that suits your business best.
Can your business survive a disaster? Managed Backup keeps you online & productive.
Get enterprise-level solutions for email, cloud-based data storage, backups & more.
Protect against downtime from hardware failure or catastrophe with a Business Continuity System.
Hardware & Software
Need new tech? We get you the best equipment to do the job and we even install it to make life easy.
Don’t have an IT expert on staff? You need Managed IT. Monitor, Manage, Report, Support & more.
We have options that suits your needs and your budget. Book a call today.
Let us deal with the frustration and stress of IT issues so you have time and energy to focus on your business.
At Gravity IT, our proactive approach means our clients avoid problems before they happen, resulting in a state of IT nirvana.
Built on years of industry experience and a genuine desire to exceed expectations, Gravity IT provides you with down to earth IT support from local experts who are ready to help you sort out whatever issues you’re facing.
We know that when your IT systems are functioning as they should, your business’s productivity and profitability are on the up. And isn’t that what every business owner wants?
Our Team is different
At Gravity IT, it’s our people that make the difference. Each team member has been recruited for their specific area of expertise and their IT knowledge, which you’d probably expect.
What you’ll LOVE is the fact that we choose staff who genuinely care for our clients and are proud to give quality customer service. They’re good listeners who take time to understand your problem and they are trained to explain things in simple ways.
We’ve assembled a team of crack IT Technicians who like helping people. (You’re welcome).
Are you protected?
Email is the most common entry point for an IT attack. Without any protection, you’re vulnerable and open to being compromised. It’s smart to protect your business against known and unknown threats such as phishing, spear phishing and malware.
Let us deal with any IT stress and frustration, so you can focus on your business.
What our clients say about us
Gravity IT was prompt and able to help us with an urgent matter. We would have not been able to continue working throughout the day without their assistance. James who attended onsite was very helpful and knowledgeable. He took the time to listen and talk through how he was addressing our issue. We use Gravity IT for all our IT needs including hardware, software and support. Thank you for always providing such a reliable service for our business.
Triton Signs & Graphics
Gravity IT are exactly what WHO Printing is looking for in IT management. With a proactive approach they deliver everything from application support through to hardware and backup solutions, no request is too big or small, at the same time adhering to any budget or time constraints. WHO and Gravity are a team built on trust, allowing us to do what we do best… printing!
Since having Gravity come on board to manage our IT we have seen remarkable improvements with our overall IT functionality. The team at Gravity inherited a large amount of problems that our previous provider was unable to resolve. Their professional response to resolving our problems and the transition to being managed by them was a breeze and eased any anxiety we may have had about making the change. Most if not all of our IT problems have been resolved and the business is running more efficiently now that we’ve overcome those initial challenges. The stand out for us though is the approach-ability of the team at Gravity. No questions or issue whether it be big or small is ever a hassle. They are always attentive and provide an outstanding service.
K&M Knight Electrical
We are very happy with the work done for us by Glenn Chapman at Gravity IT. After having ongoing issues with our previous IT environment, Glenn was able to give us a clear and simple proposal outlining three options to move forward. Glenn has been very prompt responding to questions and our users have been happy. We are no longer experiencing the significant downtime issues that we had before.
Wax Converters Textiles
As a start-up business, I was lucky to have a staff member with some IT knowledge so we had a web of cheap or free workarounds. Inevitably, the cracks began to show. As the business grew, we needed a more efficient, robust system. Glenn was just really helpful. He didn’t make me feel bad for the fact that my existing tech was so basic, he just put the new systems into place and made it easy for me and the team. Gravity IT are great to deal with and I can’t recommend them highly enough.
The Marketing Side
“There are certain things you can do yourself, but IT is NOT one of those things! It’s not the best use of my time, and I wanted someone else to deal with it efficiently. Glenn is always receptive, asking how he can help, and has been really positive to deal with.”
Imagine if you could avoid your IT issues.
Since 2014, Glenn and his select team of IT experts have been working with small to medium businesses across Newcastle, Lake Macquarie, the Hunter region and throughout Australia.
We take a multi-layered, proactive approach that means our clients avoid problems before they happen.
What to expect when you work with us
Down to earth solutions
Service that exceeds expectations
Hardware & Software
1/17 Arnott Street
M-F: 8.30am - 5pm
© Gravity IT Solutions 2021. All Rights Reserved.